General Terms and Conditions
Last updated: 22 July 2026

1. Provider
These General Terms and Conditions govern offers provided by:
InsideOut Education, inh. Junod
Attn: Simone Junod
Route de Bâle 13
2805 Soyhières JU
Switzerland
Email: sjunod@athena-ioe.com
Telephone: +41 79 904 74 11

In these Terms, “we”, “us” and “our” refer to Athena InsideOut Education and, where relevant, Simone Junod.

2. Scope
These Terms apply to contracts concerning coaching and consulting, educational programmes, seminars and workshops, meditation evenings, retreats and immersions, speaking and corporate engagements, complementary wellbeing services, webinars and online learning, digital products and downloadable materials, books and physical products sold directly by us, and other services expressly made subject to these Terms.

They apply to bookings and purchases made through our website, by email, through a registration form, by written proposal or through another channel operated by us. Purchases made through an independent third-party platform, such as Amazon or an external event platform, may also be governed by that platform’s terms.

3. Additional offer-specific conditions
A programme page, booking form, written proposal, invoice or individual agreement may contain additional conditions concerning programme content, dates, location, price, payment schedule, accommodation, cancellation, eligibility and participation requirements. Where offer-specific conditions conflict with these general Terms, the more specific agreed condition takes priority. Mandatory legal rights remain unaffected.

4. Acceptance of the Terms
By submitting a booking, placing an order, signing a proposal or expressly accepting these Terms, the customer confirms that they have read and accepted them.

5. Formation of a contract
Information displayed on the website generally constitutes an invitation to request or purchase an offer. A contract is formed when we send an express booking or order confirmation, accept a signed proposal, issue confirmation following payment, or begin delivering the requested service with the customer’s agreement. We may decline a booking for legitimate reasons, including lack of availability, suitability or payment.

6. Eligibility and accurate information
Customers must provide complete and accurate information. A person booking on behalf of another participant confirms that they are authorised to provide the relevant information and accept the applicable conditions on that person’s behalf. Participants must be at least 18 years old unless the offer expressly permits participation by a minor with appropriate parental or guardian consent.

7. Prices
Prices are shown in Swiss francs unless another currency is indicated. The price description will state whether the amount includes applicable Swiss VAT, accommodation, meals, travel or materials. Unless expressly included, participants are responsible for their own travel, insurance, accommodation, meals and personal expenses.

8. Payment
Payment is due according to the schedule shown on the booking page, proposal or invoice. We may require full advance payment, a deposit, instalments or payment by a specified date. A place is secured only after receipt of any required deposit or payment and written confirmation from us.

9. Individual appointments
Unless otherwise agreed, individual appointments may be cancelled or rescheduled without charge at least 48 hours before the scheduled start. Appointments cancelled within 48 hours or missed appointments may be charged in full. Late arrival does not normally extend the scheduled end time.

10. Seminars, workshops and day events
Unless the booking page states a different cancellation policy, cancellation 30 or more calendar days before the event gives a 90% refund; cancellation 15–29 calendar days before the event gives a 50% refund; cancellation fewer than 15 calendar days before the event gives no refund; non-attendance gives no refund.

11. Retreats, immersions and multi-day programmes
Unless different conditions are shown at booking, the stated booking deposit is non-refundable; cancellation 60 or more calendar days before the start gives a refund of 75% of payments exceeding the deposit; cancellation 30–59 calendar days before the start gives a refund of 50% of payments exceeding the deposit; cancellation fewer than 30 calendar days before the start gives no refund; non-attendance or early departure gives no refund. Participants are encouraged to obtain suitable travel and cancellation insurance.

12. Long-term programmes and instalment plans
Registration for a multi-module or long-term programme constitutes a commitment to the complete programme unless the offer expressly permits booking individual modules. An instalment plan divides payment timing and does not convert the programme into separate monthly purchases.

13. Cancellation or changes by us
We may make reasonable changes to schedules, facilitators, programme sequence, room or venue, online platform, activities or teaching format where they preserve the overall purpose and quality of the offer. We may cancel or postpone an event due to insufficient registrations, facilitator illness, venue unavailability, safety concerns, travel disruption, government measures, force majeure or circumstances outside our reasonable control. Where we cancel an event without providing a suitable alternative, the customer may choose between transfer to another agreed offer or a credit valid for an agreed period.

14. Force majeure
Neither party is liable for failure or delay caused by circumstances outside reasonable control, including natural disaster, epidemic or public-health restriction, war, civil unrest or terrorism, fire or flood, transport disruption, energy or telecommunications failure, government order, serious illness or emergency affecting essential personnel.

15. Physical products and books
For products sold directly by us, availability may be limited and estimated delivery times are indicative. Switzerland provides no general statutory change-of-mind right for ordinary online purchases. A defective, damaged or incorrect product should be reported within seven days of receipt, with a description and reasonable photographic evidence. Purchases through Amazon, a bookseller or another third-party retailer are governed by that retailer’s fulfilment, return and refund procedures.

16. Digital products
Digital products may include electronic books, recordings, meditations, online courses, documents, templates, digital teaching material and access to member content. Unless otherwise stated, the customer receives a limited, personal, non-exclusive and non-transferable right to use the digital product for private or internal professional learning. Once a digital product has been downloaded, accessed, streamed or otherwise supplied, payments are non-refundable except where legally required or expressly agreed otherwise.

17. Intellectual property and permitted use
All intellectual-property rights in our programmes and materials remain with Athena InsideOut Education, Simone Junod or the relevant licensor or traditional custodian. Customers and participants may use materials for their own personal learning and integration. Without prior written permission, they may not reproduce or distribute materials, upload them to shared drives or online platforms, resell or sublicense them, translate or republish them, record sessions or events, teach proprietary processes as their own, create competing programmes, use content for artificial-intelligence training or dataset creation, or disclose confidential rituals, processes or restricted teachings.

Participation does not grant teaching authority, certification or custodianship unless expressly awarded in writing.

18. Recording and confidentiality
Participants must respect the privacy and dignity of others. Personal stories, experiences and information shared by other participants should be treated as confidential. Photography, filming, audio recording, screenshots and screen recording are prohibited unless expressly authorised.

19. Participant conduct
We seek to create learning environments founded on dignity, care, responsibility and mutual respect. We may refuse admission or require a person to leave where conduct threatens safety or wellbeing, disrupts the experience, harasses or intimidates another person, breaches confidentiality, infringes intellectual-property rights, involves intoxication or unlawful activity, or disregards reasonable facilitator instructions. Where removal results from participant conduct, no refund is generally due.

20. Health, wellbeing and personal responsibility
Our services support education, awareness, self-leadership, personal development, complementary wellbeing and spiritual exploration. They do not replace medical, psychiatric, psychotherapeutic or other regulated healthcare. Participants remain responsible for assessing their capacity to participate and for seeking qualified professional advice where appropriate. Participants must inform us before an event or session of relevant health conditions, allergies, pregnancy, medication, mobility limitations, psychological vulnerabilities, dietary or accessibility needs.

21. No guarantee of outcomes
Human development is individual and depends on many factors. Testimonials, stories and examples describe personal experiences and do not constitute promises or guarantees. We do not guarantee any specific health result, emotional result, professional advancement, financial return, relationship outcome, spiritual experience, business result, transformation or manifestation.

22. Corporate services
Corporate training, consulting and speaking engagements may be subject to a separate written proposal or agreement. The client organisation is responsible for internal participant communication, appropriate venue or technology, required approvals, agreed payment and cancellation terms, and ensuring participation is voluntary where sensitive personal work is involved.

23. Liability
We deliver our services with reasonable professional care. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, opportunity or anticipated savings, decisions made following general educational content, loss caused by inaccurate customer information, third-party services, failure to follow safety instructions, personal property lost or damaged at an event, or circumstances outside reasonable control. Where liability may lawfully be limited, our aggregate liability relating to a particular contract is limited to the amount paid to us under that contract. Nothing excludes or limits liability for intent, gross negligence, personal injury or any liability that cannot legally be excluded.

24. Third-party providers
An offer may involve independent providers such as venues, accommodation providers, caterers, transport providers, publishers, payment processors, booking systems and online meeting platforms. Independent providers remain responsible for their own services, terms and conduct.

25. Data protection
Personal data is processed in accordance with our Privacy Policy. Customers who provide another person’s data confirm that they are authorised to do so and have informed that person appropriately.

26. Testimonials and event media
We will request suitable permission before publicly using an identifiable testimonial, photograph, video or recording. A person may withdraw consent for future uses, subject to material already lawfully published or produced and to any agreed contractual rights.

27. Changes to these Terms
We may revise these Terms for future bookings to reflect changes in law, services, technology, payment processes or organisational practices. The version accepted at the time of contract generally continues to govern that contract unless the parties agree otherwise or a legal change requires immediate application.

28. Severability
If a provision of these Terms is invalid or unenforceable, the remaining provisions remain effective.

29. No waiver
A delay or failure to enforce a right does not constitute a permanent waiver of that right.

30. Applicable law and jurisdiction
These Terms and the contractual relationship are governed by Swiss law, excluding conflict-of-law rules to the extent permitted. The United Nations Convention on Contracts for the International Sale of Goods is excluded where legally permitted. The courts at our registered office in Switzerland shall have jurisdiction. Mandatory consumer jurisdiction and other mandatory legal protections remain reserved.

31. Contact
Questions concerning these Terms may be addressed to:
InsideOut Education, inh. Junod
Attn: Simone Junod
Route de Bâle 13
2805 Soyhières JU
Switzerland
Email: sjunod@athena-ioe.com
Telephone: +41 79 904 74 11